Refund policy
Returns and Refund Policy
Rose Gold LLC wants you to be completely satisfied with your purchase.
Returns: We accept returns of unopened, unused products within 30 days of the delivery date. To start a return, contact us at rosemaryusa2026@gmail.com or +1 (347) 594-4199 with your order number.
Health and safety: For hygiene reasons, cosmetics and personal care items that have been opened or used cannot be returned, unless the item arrived damaged, defective, or incorrect.
Damaged or incorrect items: If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we will arrange a replacement or a full refund.
Refunds: Approved refunds are issued to the original payment method within 5-10 business days after we receive and inspect the returned item. Return shipping costs are the customer's responsibility, except when the return is due to our error.
Rose Gold LLC, 426 Sanctuary DR, Apt 206, Plainfield, IN 46168, USA